Privacy Policy | HomeCare Essentials

Last updated: 8/1/26

Homecare Essentials ("we," "us," or "our") operates homecareessentials.shop. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect:

Contact information you provide when placing an order, such as name, email address, shipping address, and phone number
Payment information, processed securely through our payment provider, Stripe — we do not store your full payment card details on our servers
Order history and communications you send us, such as support emails
Basic technical information such as browser type, device type, and pages visited, collected automatically through standard analytics tools

How we use your information:

To process and fulfill your orders
To communicate with you about your order, including shipping updates and customer support
To improve our website and product offerings
To send you marketing emails, only if you have opted in, and you may unsubscribe at any time

Sharing your information: We do not sell your personal information. We share information only with service providers who help us operate our store, such as our payment processor (Stripe) and shipping/fulfillment partners, solely for the purpose of completing your order.

Cookies and analytics: We use standard analytics tools, such as Google Search Console and similar services, to understand how visitors use our site. See our Cookie Policy for more detail.

Data retention: We retain order and account information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights: Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, email us at support@homecareessentials.shop.

Changes to this policy: We may update this policy from time to time. The "Last updated" date at the top reflects the most recent changes.